Google is adding food ordering, hotel booking and live event discovery to its Ask Maps chatbot, with the new features launching first in the United States.
The company said Ask Maps can now handle conversational food orders through partnerships with Toast and Square at launch, while Uber Eats will be added later.
In a press briefing, Amanda Leicht-Moore, senior product director of Google Maps, demonstrated the food feature by asking Ask Maps for avocado toast and an oat milk latte near her home, then selecting one of the suggestions to begin an order.
“This is the first time people will be able to order food conversationally with Ask Maps, and we’ll keep improving food ordering as we co-develop the Universal Commerce Protocol for food with our partners,” Leicht-Moore said, referring to the agentic commerce framework Google announced at I/O 2026.
Google is also extending the same system to hotel bookings. Users can describe criteria such as budget, room size and nearby attractions, and Ask Maps will suggest matching hotels.
Leicht-Moore said the chatbot compares prices and checks availability in real time, then sends users to partner websites to complete bookings. The feature also supports live event discovery for requests such as comedy shows and concerts nearby.
Google is also bringing Personal Intelligence to Ask Maps, allowing the chatbot to connect with other Google apps and services to tailor responses more closely to each user.
The first integration is with Gmail. Google said Ask Maps can use hotel information from a user’s email to generate restaurant recommendations near where that person is staying, while support for other apps including Calendar will come later.
Starting today, Ask Maps will also remember past conversations if users enable History settings in Google Maps.
“The most important thing to emphasize: you’re always in control with Personal Intelligence. Connecting Ask Maps to your Gmail is off by default, and you decide whether to turn it on,” said Maz Khorasani, product director for Google Maps.
For public transit users, Google is updating Ask Maps to generate live widgets inside the chat interface with real-time information such as wait times and delays. The company gave Vancouver’s SeaBus as an example.
Google is also letting members of its Local Guides community suggest edits through Ask Maps. Users can upload a photo of a storefront sign after a business changes its hours, and Ask Maps will ask them to confirm the changes before submitting the edit.
Google said it will review contributions submitted this way using the same process it applies to manual edits to check accuracy.
Ask Maps, introduced in March as part of Google’s overhaul of its navigation suite, is also expanding to Australia, Brazil, Canada, Indonesia, Japan, Mexico and 150 other countries and territories for English-language conversation.
Google said live transit widgets and Personal Intelligence are rolling out in every market where Ask Maps is available, while food ordering, hotel booking, live event discovery and conversational contributions will expand outside the United States later.
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